Frequently Asked Questions
Everything you need to know about your next Sprayground haul.
How long does shipping take for new drops?
Standard domestic shipping typically takes 3-7 business days. During limited edition drop events, please allow an additional 2-3 days for processing due to high volume.
What is your return policy?
We accept returns on unworn items with original tags and packaging still attached within 30 days of delivery. Please note that 'Final Sale' items and certain limited collaborations are not eligible for return.
Are Sprayground bags water-resistant?
Most of our backpacks are crafted from durable, water-resistant vegan leather or high-grade polyester fabric designed to protect your gear from light rain and spills.
How can I track my order?
Once your order ships, you will receive an email with a tracking number and a link to our carrier's portal to monitor your delivery status in real-time.
Do you offer international shipping?
Yes, we ship to over 100 countries worldwide. International shipping rates and duties are calculated at checkout based on your specific location.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and buy-now-pay-later options like Klarna and Afterpay.